Help desk 1st and 2nd level
The informatic systems operational continuity is a must in any company, therefore Computer Assistance’s core business is the help desk service, carried out with professional manpower, to delivery efficient technical support.
The help desk service performs in real time:
- Malfunction survey and identification
- Remote functional recovery in case malfunction does not need spare parts change
- Call escalation to service on site
- Problem fix and call statistics report.
Thanks to this quality service, many companies in the country report no break in their production.
Computer Assistance client’s feedback is a demonstration of our quality service and efficiency.
Check yourself computer assistance quality service, ask for a quotation or visit the LinkedIn page for references.