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Help desk 1st and 2nd level

The informatic systems operational continuity is a must in any company, therefore  Computer Assistance’s core business is the help desk service, carried out with professional manpower, to delivery efficient technical support.

The help desk service performs in real time:
 
  • Malfunction survey and identification
  • Remote functional recovery in case malfunction  does not need spare parts change
  • Call escalation to service on site
  • Problem fix and call statistics report.

 

Thanks to this quality service, many companies in the country report no break in their production.

Computer Assistance client’s feedback is a demonstration of our quality service and efficiency.

Check yourself computer assistance quality service, ask for a quotation or visit the LinkedIn page for references.

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Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

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Request assistance
Sign in with LinkedIn
Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

(*) Required fields.

Request quote
Sign in with LinkedIn

Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

(*) Required fields.

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