7 days a week at your business side

The Computer Assistance guaranteed technical assistance covers all needs related to the company informatics systems:

Computer Assistance provides different service performances according to the client’s need.

“Gold 7X7” Solution is active 7 days a week, 24 hours a day, service as follows:

Malfunction that blocks normal operation: phone call within 15‘ from the call by skilled engineers
Engineer on site within 4 hours from the call
Installation of spare parts (if needed) according to the contract
Service Level Agreement (SLA) : critical devices 24X7X4 FIX

Please apply with the form on the right column to ask for further customized information about this service!

Technical assistance

Request form

Request info: Company Name and
surname * Phone number: Province *: E-mail *: Description *:

Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

(*) Required fields.
Request assistance: Company Name and
surname * Device *: Location *: Serial number *: Phone number: E-mail *: Malfunction description *:

Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

(*) Required fields.
Request quote: Company Name and
surname * Address Phone number: Province *: E-mail *: Budget kind
*:

Description *:

Given that the above-mentioned website operates and is hosted in the Italian territory, the information and data regarding website users shall be processed by Computer Assistance srl in conformity to Italian legislation that transposes Directives 95/46/EC and 2002/58/EC of the European Parliament and Council, in addition to Italian Legislative Decree no. 196 of 30th June 2003 and subsequent amendments and additions.

(*) Required fields.

7 days a week at your business side

Technical assistance

Request form

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