The Computer Assistance guaranteed technical assistance covers all needs related to the company informatics systems:
Computer Assistance provides different service performances according to the client’s need.
“Gold 7X7” Solution is active 7 days a week, 24 hours a day, service as follows:
- Malfunction that blocks normal operation: phone call within 15‘ from the call by skilled engineers
- Engineer on site within 4 hours from the call
- Installation of spare parts (if needed) according to the contract
- Service Level Agreement (SLA) : critical devices 24X7X4 FIX
Please apply with the form on the right column to ask for further customized information about this service!